Privacy Policy


Effective Date: 20/02/2026
Last Updated:  20/02/2026

Welcome to Dadramart (“Company”, “we”, “our”, “us”).

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

This policy is drafted in accordance with applicable Indian laws including the Information Technology Act, 2000, the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and other applicable data protection regulations.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

When you register, place an order, or interact with us, we may collect:

  • Full name

  • Email address

  • Mobile number

  • Shipping and billing address

  • Payment details (processed securely via payment gateways)

  • Order history

  • Account login credentials

B. Sensitive Personal Data

As defined under Indian law, this may include:

  • Financial information (credit/debit card details, UPI ID, bank details — processed via secure third-party payment gateways)

We do not store your full card details on our servers.

C. Automatically Collected Information

When you use our website, we may automatically collect:

  • IP address

  • Device type

  • Browser type

  • Operating system

  • Pages visited

  • Time spent on website

  • Referring website

  • Location data (approximate)

D. Cookies & Tracking Data

We use cookies and similar technologies (see Section 3).

2. How We Use Your Information

We use your information for legitimate business purposes, including:

  • Processing and fulfilling orders

  • Delivering products and services

  • Managing your account

  • Providing customer support

  • Sending order confirmations and updates

  • Processing payments and refunds

  • Preventing fraud and unauthorized transactions

  • Improving website performance and user experience

  • Sending promotional communications (only with your consent)

  • Complying with legal obligations

We do not sell your personal information to third parties.

3. Cookies Policy

Cookies are small text files stored on your device to enhance your browsing experience.

We use cookies to:

  • Remember login details

  • Store cart information

  • Understand user behavior

  • Improve website performance

  • Run marketing and advertising campaigns

You can control or disable cookies through your browser settings. However, disabling cookies may affect website functionality.

Types of cookies we may use:

  • Essential cookies

  • Performance cookies

  • Functional cookies

  • Advertising/marketing cookies

4. Third-Party Services

We may share limited information with trusted third parties to operate our business effectively. These may include:

  • Payment gateway providers

  • Shipping and logistics partners

  • Cloud hosting providers

  • Analytics providers (e.g., Google Analytics)

  • Marketing platforms

  • SMS/email service providers

These third parties are contractually obligated to protect your data and use it only for specified purposes.

We are not responsible for the privacy practices of third-party websites linked from our website.

5. Data Security

We implement reasonable security practices and procedures as required under Indian law, including:

  • SSL encryption

  • Secure payment gateways

  • Firewalls and access controls

  • Restricted employee access to data

  • Regular monitoring for vulnerabilities

Despite our efforts, no system can be 100% secure. You share information at your own risk.

6. Data Retention

We retain your personal data only for as long as necessary:

  • To fulfill orders

  • To comply with legal obligations

  • For accounting and tax purposes

  • To resolve disputes

After this period, data is securely deleted or anonymized.

7. Customer Rights

Under applicable Indian laws, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Withdraw consent (where processing is based on consent)

  • Request deletion of your data (subject to legal obligations)

  • Opt out of marketing communications

To exercise your rights, contact us at:
📧 tarunpandey883@gmail.com

We may require identity verification before processing such requests.

8. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated “Last Updated” date.

Continued use of our website after changes means you accept the revised policy.

10. Contact Information

If you have questions about this Privacy Policy or your data, contact us at:

Dadramart
Sai Puram, Medical College Road, Gorakhpur, Uttar Pradesh- 273013
Email: tarunpandey883@gmail.com