Shipping Policy

Effective Date: 20/02/2026
Last Updated: 20/02/2026

Thank you for shopping with Dadramart. We aim to deliver your orders quickly, safely, and efficiently. Please read our Shipping Policy below for complete details about how we process and deliver your orders.

1. Order Processing Time

All orders are processed within 3 days after payment confirmation.
Orders are processed on business days only (Monday to Saturday, excluding public holidays).
Orders placed after business hours, on weekends, or on public holidays will be processed on the next business day.

You will receive an order confirmation email once your order has been successfully placed.

2. Shipping Methods Available

We offer the following shipping options:

Standard Shipping
Express Shipping (if available)
Same-Day/Next-Day Delivery (if available in select locations)
Cash on Delivery (COD) (if available)

Shipping availability may vary depending on your delivery location.

3. Delivery Timeframes

Estimated delivery times are as follows:

Metro Cities: 7 BUSINESS DAYS
Non-Metro Cities: 7 BUSINESS DAYS
Remote Areas: 7-10BUSINESS DAYS

Please note:

Delivery timelines are estimates and not guaranteed.
Delays may occur due to unforeseen circumstances such as weather conditions, courier issues, public holidays, or government restrictions.

4. Shipping Costs

Shipping charges are calculated as follows:

Standard Shipping: ₹ 79 /-
Express Shipping: ₹ 100 /-
Free Shipping: Available on orders above ₹ 499 /- (if applicable)

Shipping costs (if any) will be displayed at checkout before payment.

5. Tracking Information

Once your order has been shipped:

You will receive a shipping confirmation email or SMS.
Tracking details and a tracking link will be provided.
You can track your order directly through the courier partner’s website.

If you do not receive tracking information within 5 BUSINESS DAYS, please contact us at tarunpandey883@gmail.com.

6. Delivery Issues and Delays

If you experience any delivery issues:

Delayed Delivery

If your order is delayed beyond the estimated timeframe, please contact us at tarunpandey883@gmail.com, and we will assist you promptly.

Incorrect Address

Customers are responsible for providing accurate shipping information. We are not responsible for delivery failures due to incorrect or incomplete addresses.

Failed Delivery Attempts

If delivery fails after multiple attempts, the package may be returned to us. Re-shipping charges may apply.

Damaged Packages

If you receive a damaged package:

Please take photos immediately.
Contact us within 2 DAYS of delivery.

7. International Shipping (If Applicable)

We may offer international shipping to selected countries.

International delivery timelines: 2 WEEKS
Shipping charges: Calculated at checkout
Customs duties and taxes (if applicable) are the responsibility of the customer.
We are not responsible for delays caused by customs clearance processes.

If international shipping is not currently available, you may state:
“Currently, we only ship within India.”

8. Undeliverable Packages

Orders returned to us due to:

Incorrect address
Refusal to accept delivery
Failure to receive the package

may be eligible for refund after deducting shipping charges.

9. Contact Information

For any shipping-related questions, please contact:

[STORE NAME]
Email: tarunpandey883@gmail.com
Phone: +91-9559892178
Address: Sai Puram, Medical College Road, Gorakhpur, Uttar Pradesh- 273013

10. Policy Updates

We reserve the right to update this Shipping Policy at any time. Changes will be reflected on this page with an updated “Last Updated” date.