Terms of Service

Terms of Service

Effective Date: 20/02/2026
Last Updated:  20/02/2026

Welcome to Dadramart (“Company”, “we”, “our”, “us”).

These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By accessing or purchasing from our website, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our website.

1. Eligibility

By using our website, you represent that:

  • You are at least 18 years old; or

  • You are using the website under supervision of a parent or legal guardian; and

  • You are legally capable of entering into binding contracts under Indian law.

2. Account Terms

If you create an account with us:

  • You are responsible for maintaining confidentiality of your login credentials.

  • You agree to provide accurate, complete, and updated information.

  • You are responsible for all activities under your account.

  • We reserve the right to suspend or terminate accounts that provide false information or violate these Terms.

We are not liable for any loss resulting from unauthorized use of your account.

3. Pricing and Payment

  • All prices are listed in Indian Rupees (INR) unless stated otherwise.

  • Prices are subject to change without prior notice.

  • Applicable taxes (including GST) will be charged as per Indian law.

  • We reserve the right to correct pricing errors at any time.

Payment Methods

We accept payments through:

  • Debit/Credit Cards

  • UPI

  • Net Banking

  • Wallets

  • Cash on Delivery (if available)

Payments are processed through secure third-party payment gateways. We do not store complete card details on our servers.

Failure of payment authorization may result in cancellation of the order.

4. Product Descriptions

We strive to ensure product descriptions, images, and pricing are accurate. However:

  • Minor variations in color or appearance may occur due to screen settings.

  • We do not warrant that product descriptions or other content are error-free.

If a product received does not match its description, your sole remedy is to return it in unused condition in accordance with our Returns Policy.

5. Order Acceptance and Cancellation

  • Placing an order does not guarantee acceptance.

  • We reserve the right to refuse or cancel any order due to:

    • Product unavailability

    • Errors in pricing or description

    • Suspected fraud or unauthorized transactions

    • Violation of these Terms

If payment has already been made and the order is canceled, a refund will be processed within 7 business days.

6. Shipping and Delivery

  • Shipping timelines are estimates and not guaranteed.

  • Delivery times may vary depending on location and courier partner.

  • Risk of loss and title for products pass to you upon delivery.

  • We are not responsible for delays caused by:

    • Natural disasters

    • Government restrictions

    • Logistics disruptions

    • Events beyond our control

Shipping charges, if applicable, will be displayed at checkout.

7. Returns and Refunds

Returns and refunds are subject to our Refund Policy.

General guidelines:

  • Return requests must be made within 7 days of delivery.

  • Items must be unused, undamaged, and in original packaging.

  • Refunds will be processed to the original payment method within 7 business days after approval.

  • Certain items (e.g., personal care products, customized goods, perishable items) may be non-returnable.

We reserve the right to reject returns that do not meet our policy criteria.

8. Prohibited Uses

You agree not to use our website for:

  • Any unlawful purpose

  • Fraudulent transactions

  • Violating intellectual property rights

  • Uploading viruses or malicious code

  • Attempting to gain unauthorized access to our systems

  • Reselling products for unauthorized commercial purposes

  • Posting false reviews or misleading content

Violation of this section may result in termination of access and legal action.

9. Intellectual Property

All content on this website, including:

  • Logos

  • Trademarks

  • Text

  • Graphics

  • Product images

  • Website design

are the intellectual property of Dadramart and protected under applicable Indian laws.

You may not copy, reproduce, or distribute content without prior written permission.

10. Limitation of Liability

To the maximum extent permitted under Indian law:

  • We shall not be liable for indirect, incidental, special, or consequential damages.

  • Our total liability shall not exceed the amount paid by you for the specific product giving rise to the claim.

  • We are not liable for losses caused by third-party service providers (e.g., courier companies, payment gateways).

Use of our website is at your own risk.

11. Indemnification

You agree to indemnify and hold harmless Dadramart, its directors, employees, and affiliates from any claims, damages, liabilities, or expenses arising from:

  • Your breach of these Terms

  • Your misuse of the website

  • Your violation of applicable laws

12. Force Majeure

We shall not be liable for failure or delay in performance due to events beyond our reasonable control, including but not limited to:

  • Natural disasters

  • Government actions

  • Pandemic-related restrictions

  • Labor disputes

  • Internet or technical failures

13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Gorakhpur, Uttar Pradesh, India.

14. Changes to Terms

We reserve the right to update these Terms at any time. Updated Terms will be posted on this page with a revised “Last Updated” date.

Continued use of our website after changes constitutes acceptance of the revised Terms.

15. Contact Information

If you have any questions regarding these Terms, contact us at:

[STORE NAME]
Email: tarunpandey883@gmail.com
Phone: +91-9559892178
Address:  Sai Puram, Medical College Road, Gorakhpur, Uttar Pradesh- 273013